You may request a lead return for one or more of the following reasons:
the lead does not meet the agreed customer targeting parameters
the contact person in the lead states there is no selection project (Telephone Qualified leads only)
the contact person in the lead does not exist
the contact information supplied is incorrect
you already have the prospect in your CRM and have been in contact with them in the preceding 90 days (you must have a screenshot to confirm this)
To qualify for a return you must notify Prospect Path within 10 calendar days of receiving the lead including the day you received the lead.
If you wish to request a return please submit your return request using the Lead Returns page in-app. To follow up about the status of a return, you can email your customer success manager or customerteam@prospectpath.com.